Frequently Asked Questions
- Home
- FAQ
Help Center
Have Questions? We Have Answers.
Explore our categorized FAQ to find detailed answers about our services, hardware nodes, procurement process, and enterprise engineering support.
1. General & Enterprise Services
Techseal Solutions delivers end-to-end enterprise IT and engineering infrastructure across 5 core pillars:
- Network & Security: Next-Gen Firewalls, SD-WAN, Zero Trust segmentation, wireless enterprise controllers.
- Data Centre Solutions: Server clusters, SAN/NAS storage arrays, precision cooling, rack containment, power backups.
- Cloud Solutions: AWS, Azure, Google Cloud hybrid migrations, multi-cloud cost optimization, cloud security posture.
- Telecom Solutions: Structured cabling (Cat6A/Cat7), single/multi-mode optical fiber splicing, RF towers, carrier-grade routing.
- IoT Solutions: Proprietary edge gateways (IIoTCore-Node v1.0), remote data loggers, industrial sensor telemetry.
Our headquarters and engineering labs are situated at A-19 Kartar Tower, FIEE Complex, Okhla Industrial Phase-2, New Delhi - 110020, India. We deliver on-site deployment, hardware logistics, and 24/7 remote SLA support to clients across all states and union territories in India as well as overseas installations.
2. IIoTCore-Node v1.0 & Edge IoT Gateways
IIoTCore-Node v1.0 is our industrial-grade Edge Gateway and Data Logger engineered for demanding operational environments. It supports:
- Industrial Buses: RS-485 Modbus RTU/ASCII, Modbus TCP, CAN Bus, and 4-20mA / 0-10V analog inputs.
- Wireless Uplinks: 4G LTE Cat-M1 / NB-IoT with automatic fallback, Wi-Fi 802.11 b/g/n, and Ethernet LAN.
- Cloud Connectivity: MQTT, HTTPS, CoAP with TLS 1.3 encryption directly streaming into AWS IoT Core, Azure IoT Hub, or private on-premise SCADA servers.
- Local Edge Storage: High-endurance flash memory for offline data retention and automatic backfill upon connectivity restoration.
Yes. Our in-house embedded software and firmware engineering team designs tailored communication drivers, custom edge analytics algorithms, and proprietary cloud telemetry endpoints to match your specific PLC or sensor payloads.
3. Network & Cyber Security
We deploy multi-layered defense architectures including Next-Gen Firewalls (NGFW) with deep packet inspection (DPI), Intrusion Prevention Systems (IPS), zero-trust network access (ZTNA), endpoint detection and response (EDR), and encrypted VPN gateways to prevent lateral movement and safeguard sensitive enterprise assets.
4. Government Procurement (GeM) & SLAs
Yes! Techseal Solutions is a registered and verified OEM / Reseller on the GeM (Government e-Marketplace) portal. Government departments, defence establishments, and PSUs can directly procure our registered hardware catalogues and service packages via direct purchase or L1 competitive bidding.
We provide tiered Annual Maintenance Contracts (AMC):
- Gold 24x7x365 SLA: 2-hour critical response time, on-site engineer dispatch, advance hardware replacement.
- Silver 8x5 Business Hours: 4-hour response time with comprehensive remote monitoring and preventive maintenance visits.
Still Have Questions?
Our technical engineering team is ready to assist you with custom requirements and RFPs.
